Privacy Policy

At Ridgewell Health, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, communicate with us, or use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

Depending on how you interact with Ridgewell Health, we may collect information such as:

Name and contact information
Email address and telephone number
Account or registration information
Information submitted through contact or inquiry forms
Appointment or service-related information
Payment and transaction information, where applicable
Website usage, browser, device, and IP address information
Information you voluntarily provide when communicating with us

We only request information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use the information we collect to:

Provide and manage our services
Respond to questions, requests, and inquiries
Schedule and manage appointments where applicable
Process transactions and payments
Communicate with you about our services
Improve our website and user experience
Maintain website security and prevent fraud or misuse
Comply with applicable legal and regulatory requirements

We do not sell your personal information.

3. Health Information

If you provide health-related or other sensitive information through our website or services, we take reasonable steps to protect that information and limit its use to the purposes for which it was provided.

Important: The exact privacy obligations applicable to Ridgewell Health depend on its services, location, business structure, and whether it is subject to laws such as HIPAA. The final policy should therefore be reviewed by qualified legal counsel before publication. Healthcare privacy policies commonly address additional protections for health information.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember user preferences
Understand how visitors use our website
Improve website performance
Maintain security

You may control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. How We Share Information

We may share information with trusted third-party service providers when necessary to operate our website or provide requested services.

These providers may assist with:

Website hosting
Payment processing
Email and communication services
Analytics
Website security
Technical support

We may also disclose information when required by law, legal process, court order, or to protect the rights, safety, and security of Ridgewell Health, our users, or others.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Maintain business and transaction records
Meet legal or regulatory obligations
Resolve disputes
Enforce our agreements
Protect our legitimate business interests

Retention periods may vary depending on the type and purpose of the information.

8. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion where legally permitted
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

To make a privacy-related request, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites, services, or resources.

Ridgewell Health is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children unless such collection is permitted and appropriately authorized under applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically for the latest information about our privacy practices.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us